Refund policy

AkariHaven — Return & Refund Policy

We want you to be completely satisfied with your AkariHaven purchase. If you're not happy for any reason, we're here to make it right.

30-Day Satisfaction Guarantee
Every AkariHaven order is backed by a 30-day satisfaction guarantee. If you are not satisfied with your purchase within 30 days of delivery, contact us and we will issue a full refund.

Standard Return Window
If you would like to return your item for any reason, you have 30 days from the date of delivery to request a return. To be eligible, the item must be unused, in its original condition, and in its original packaging.

How to Start a Return
Email us at support@akarihaven.com with your order number and reason for return. We will respond within 1–2 business days with next steps. Do not send items back without first contacting us — unrequested returns will not be accepted.

Return Shipping
If your return is approved, we will provide instructions on how and where to send your item. Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

Exchanges
If you'd like a different color, size, or style instead of a refund, let us know when you request your return. Once we receive your original item, we'll ship your replacement at no additional cost (standard shipping). Exchanges follow the same 30-day window and condition requirements as returns.

Restocking Fee
We do not charge a restocking fee.

Refund Processing
Once your return is received and inspected, your refund will be processed within 7 business days to your original payment method. You will receive an email confirmation once your refund has been issued.

Damaged or Defective Items
If your item arrived damaged or defective, contact us immediately at support@akarihaven.com with your order number and a photo of the issue. We will resolve it promptly at no cost to you.

Contact Us
Email: support@akarihaven.com
Hours: Monday – Friday | 9AM – 5PM EST
Address: Ichiro Capital LLC, 1603 Capitol Ave. Ste. 310, Cheyenne, WY 82001, United States